Parent booking from a Push Request

May 4, 2026

Push Requests — Parent Booking

When a parent receives a push request invitation, they click the link in the email or SMS message. No login or password is required — the link authenticates them automatically and takes them directly to the booking page for their child.\

 

Receiving the invitation

The parent receives an email or SMS containing a personalised booking link. The message identifies the child and the school, and tells the parent they have been invited to book an interview.

 

Pre-booked appointments

If your school has pre-assigned you a time slot, your invitation email will look slightly different. It will show the appointment already allocated to you, along with a Confirm my bookings button.

Clicking Confirm accepts the pre-assigned time. You do not need to browse the calendar or select a slot — the booking is completed immediately and a confirmation is shown on screen.

If the pre-assigned time does not suit you, click Reschedule in the email.  This will take you to the list of time slots, allowing you to click the current bookings (to delete them) and you can then rebook at convenient times.

If there is no possibility of attending these meetings, click Unable to attend in the email. This cancels the pre-booking and notifies the school.

 

Arriving at the booking page

When the parent clicks the link, they are taken directly to the booking page. The page is pre-filtered to show only the teachers they have been invited to meet — they cannot see or book appointments with other teachers in the round.

The booking page shows:

  • The name of the child the invitation is for
  • The name of each teacher they are invited to see
  • Available time slots for each teacher displayed as a calendar grid

 

Selecting a time slot

  1. The parent reviews the available time slots.
  2. They click the time slot they prefer – it will turn a solid blue colour.
  3. The booking is confirmed immediately and the slot changes to show as booked.

If a student has more than one teacher to see, the parent selects a time slot for each teacher individually.

 

Changing or deleting a booking

If the booking round is still open, the parent can click their booking link again and change their selected time slot.

  1. The parent clicks their original booking link (or a resent link).
  2. The booking page opens showing their current booking highlighted (in solid blue).
  3. They click their existing booking to delete it, then select a new time slot.

 

Expired or invalid links

If a parent clicks a link after the booking round has closed, or if the link is no longer valid, they will see a message explaining that the link has expired. They should contact the school to make alternative arrangements.

 

Multiple children or contacts

Each push request link is specific to one child and one parent contact. If a parent has multiple children with push requests, they will receive a separate invitation for each child and will need to use each link individually to make those bookings.