Apr 28, 2026

New Password Strength Policy Overview We are rolling out a new Password Strength Policy to ensure all accounts are protected by appropriately strong passwords. If your school authenticates using SSO/SAML2 or LDAP, this policy does not apply to you. You can safely skip this article. For schools using username and password authentication, please read on. […]

Aug 5, 2024

Six months ago we implemented the disabling and/or deleting of inactive accounts – this is a “good practice” security measure recommended for all technology systems that care about security and data privacy.  The default policy is to disable inactive accounts after a period of six months, however each school can configure this period according to […]

May 4, 2022

The SOBS application does use SMS messaging as part of our application, this varies between the different applications, however when it does happen we do under certain circumstances invoice the school for these SMS messages. SMS charges When your school has generated SMS messages these will be charged at 10 cents + GST for each […]

Mar 17, 2022

The school year levels are a bit like a spider web, they have connections to many areas within different SOBS applications.  Any change to the year levels setup will potentially have “knock-on” effects to each of the applications, so, before you rush into making lots of changes it would be a good idea to seek […]

Jan 27, 2022

This is a new feature as of January 2022. Previously we would manage this by setting up separate schools for each different timetable.  We are now supporting multiple timetables within one school.  Staff can be configured for a default timetable that will automatically apply when they log into Resource Booking, however there is also the […]

Aug 6, 2021

Firstly, start by copying the subscription URL from SOBS. Click on your name (in the bottom left corner) Click on “Profile” from the menu At the bottom of the profile you will find the “calendar subscription URL”, copy this URL (the whole line) Open up your Outlook Calendar On the Home tab, in the Manage Calendars group, and click Add […]

Firstly, start by copying the subscription URL from SOBS. Click on your name (in the bottom left corner) Click on “Profile” from the menu At the bottom of the profile you will find the “calendar subscription URL”, copy this URL (the whole line) Open up your Google Calendar page Ensure the main menu is visible […]

Firstly, start by copying the subscription URL from SOBS. Click on your name (in the bottom left corner) Click on “Profile” from the menu At the bottom of the profile you will find the “calendar subscription URL”, copy this URL (the whole line) Start your Apple Calendar application From the “File” menu select “New calendar […]

Aug 2, 2021

SOBS utilises a shared list of staff for use across all of the applications your school subscribes to. So if you are able to login into one application, it is very likely you have access to the other applications as well. When a school uses more than one application a “Switch application” link will appear […]

You can have multiple SOBS Administrators. You can allocate Administrator status to different staff for different applications. Only a SOBS Administrator will have access to the staff list, and only the SOBS Administrator can allocate a second SOBS Administrator for your school. Click on your school name (bottom left) Click on “Staff / Guests” in […]

The calendar year can only be deleted if there are no terms defined within this year. If you have accidentally created two years with the same description, simply edit the latter entry and change the description to the following year. Click on your school name (bottom left) Click on “Calendar” from the school menu Use […]

May 28, 2021

LISS is a protocol allowing two different applications to directly exchange data using a standard format. (No CSV files involved) LISS supports two different modes, “PUSH” and “PULL”. This results in the protocol having four different flavours: Pushing data to some other application Receiving data that has been pushed from some other application Pull data […]

Jul 23, 2019

There are multiple options for loading staff. The most common option is to import using a CSV file. Adding each staff record manually Importing a CSV list of staff details Staff records automatically created when staff login (LDAP and SAML) Staff self-register Importing a list from OneSchool Importing a list from Kamar Importing using LISS […]

Mar 27, 2019

For many of our SOBS applications a school calendar is required so that we know when you will be at school, when you will be on holiday and possibly the timetable you are using. Below we will outline the setup for your school calendar. We will define the school year, the terms, the in-term holidays, […]

Oct 7, 2018

Single Sign On (or SSO) is a fantastic option if you have the time and energy to implement it.  SSO allows your staff member to log in once and then access all your school based and web based applications without being prompted to login again. How does it work? The staff member visits the URL […]

Jan 23, 2018

You can at any time create users manually (or via import) that have a guest level of security.  However Sobs comes with a self-registration process for guests.  This option is disabled by default and must be enabled before it can be used. Definition Guests is a somewhat generic term for users who are not staff.  […]

It sounds simple but as we get more authentication options the whole login process can be quite complicated.  In this article I’ve tried to show the normal method of logging into SOBS and also the potential problems that can happen. Ensure you are on the correct website Queensland public schools, you will use https://eq.sobs.com.au Australian […]

Email is an integral part of the SOBS system but also creates a number of challenges.  The primary challenge is to avoid being identified as a spam message, so the intended recipient receives the message.  This is then complicated because schools are running a varied array of email systems that identify spam messages in different […]

Create a local backup for your data Log in as a SOBS Administrator Click on your school name (bottom left) and then on ‘School configuration’ From the menu (top left) select “Email & SMTP” Click the “Edit” button on this page to update these options Enter a valid email address into the “Backup email” field […]